How to cancel my order?
You can cancel an order before the product has been shipped, not after!If you have an account with us, please cancel the order from your 'My Orders' Page, else, drop us an email at email@example.com.
Refund and Return Policy
If you would like to return a product, no questions asked, Vantra will charge you a 15% re-stocking fee.You can request a return only within 24 hours of receiving the product.Please write to us at firstname.lastname@example.org, or call us on our support numbers, and we will contact you within 24 hours of receiving your request.Products should be returned in their original packaging along with the original price tags, barcodes, labels, user manual, warranty card and invoices etc.It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of products during transit.The returned Products are subject to verification and checks by vantra in order to determine the legitimacy of the return.
What are your shipping rates?
Save yourself the time and trouble of writing the same email over and over again by listing your most commonly asked questions and answers here. A dedicated FAQ page should help address the basic needs of your customers, cutting down on customer service emails, increasing conversions, and creating a more satisfying shopping experience!